Important Medication Safety Information
GLP-1 Medications
- Foundayo™ Safety Information
- Wegovy® Safety Information
- Zepbound® Safety Information
- Mounjaro® Safety Information
- Ozempic® Safety Information
- Saxenda® Safety Information
- Personalized Compounded Semaglutide Safety Information
- Personalized Compounded Tirzepatide Safety Information
Women’s Hormone Health Medications
- Estradiol Safety Information
- Progesterone Safety Information
- PT-141 (Bremelanotide) Safety Information
- DHEA Safety Information
Men’s Hormone Health Medications
Add-On Medications
Adverse Event Reporting
If you have a side effect, an unexpected reaction, or a problem with a medication prescribed through Ivím Health, tell us. Reporting helps your care team support you and helps keep medications safe for everyone.
If this is an emergency, call 911 or go to the nearest emergency room.
Step 1: Contact Ivím Health.
We are your first call. Our team can help you understand what you are experiencing, connect you with your provider, and make sure your report reaches the right pharmacy.
Ivím Health
Phone: (877) 581-2210
Email: adverseevents@ivimhealth.com
Have the following ready when you contact us:
- The name of the medication
- The dose
- When the medication was taken
- What you experienced
- When the reaction started
- The name of the pharmacy that filled your prescription (found on your medication label)
Step 2: Contact the pharmacy that filled your prescription.
Your medication label shows which pharmacy filled your order. You can report directly to that pharmacy using the contact information below. Where no email is listed, call the pharmacy.
For compounded medications:
Empower Pharmacy (Houston, TX)
Phone: (877) 562-8577
Hallandale Pharmacy (Fort Lauderdale, FL)
Phone: (954) 455-3822
OptioRx (Palm Beach Gardens, FL)
Phone: (888) 897-3304
The Pharmacy Hub (Miami, FL)
Phone: (888) 958-1382
Olympia Pharmacy (Orlando, FL)
Phone: (407) 673-2222
Toll free: (800) 991-9079
For brand name medications:
AssistRx Patient Solutions Pharmacy (Overland Park, KS)
Phone: (866) 930-4146
Gifthealth (Columbus, OH)
Phone: (833) 614-4438
Email: care@gifthealth.com
Step 3: Report to the FDA.
You can also report side effects and product problems directly to the U.S. Food and Drug Administration through its MedWatch program. This is optional, but the FDA encourages it.
Online: https://www.accessdata.fda.gov/scripts/medwatch/index.cfm?action=reporting.home
Phone: 1-800-FDA-1088 (1-800-332-1088)
Reporting to the FDA does not replace contacting your provider. If you have questions about your treatment, contact Ivím Health first.
